Injury and disease are also increasing, becoming more complex due to factors such as isolation, mental health, pain and medication management.
The CareComplete model is based on evidence that people with long-term health conditions achieve positive outcomes when they and their families, community partners and health professionals are informed, motivated and working together.
CareComplete specialises in-home assessments, customised care plan development, care coordination and coaching that focuses on wellbeing and reablement, so people can learn to manage their health needs long-term, improve their overall health and wellbeing and avoid unnecessary hospital admissions. Since launching in 2014, CareComplete has enrolled more than 34,000 participants. An evaluation of our flagship program, CarePoint, showed a 48% decrease in unplanned hospitalisations amongst participants living with chronic and complex illnesses, compared to the previous 12 months.3