Empowering Australians to manage their health

Australia’s leading provider of integrated care and coordination services for the prevention and management of chronic disease, and injury & illness recovery services.

CareComplete programs help Australians with complex and chronic health needs to stay well and out of hospital. Our custom-made programs are supporting people to better manage their health. Since 2014, 34,000 participants have enrolled in CareComplete programs.

About us

About us

CareComplete programs provide participants with complex and chronic health conditions or injuries, the support and information they need to navigate the health system and take control of their health and lives. We aim to ensure that Australians receive the right care at the right time.

CareComplete provides a range of personalised programs helping people with complex health needs, or those recovering from an injury, illness or accident. Delivered in conjunction with the patient’s doctor, these programs are designed to help participants navigate a complex health system, ensuring support is available to those who need it most.

Helping Australians to manage their health better can contribute to lower rates of preventable hospitalisations, puts less pressure on our health system, reduced healthcare costs, and better health outcomes for participants.

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Who we help

Who we help

We help people who have complex health needs get their health back on track. We support people at any point in their health journey – from being newly diagnosed with a chronic condition to those recovering from a hospitalisation, managing the long-term impacts, or needing help following an accident or injury.

CareComplete also partners with regulators, insurers and employers, co-designing programs for injured clients. We deliver evidence-based programs aimed at helping people who have suffered injury and illness to recover, move forward and return to activities of daily life or work.

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Services

Services

We help participants achieve their goals by delivering services such as chronic disease management programs, care planning and coordination, health coaching and integration with allied health support services. Our programs help participants gain the skills, knowledge and confidence so that they are empowered to take better control of their health, reducing the risk of hospitalisation. Part of our service delivery may include connecting participants with other allied health supports, ensuring they have the right care at the right time.

All participants receive one-to-one personal coaching from a CareComplete care coordinator who works with their GP and other health professionals to develop an appropriate care plan.

If there are costs involved in any of the services recommended to you, such as a dietitian appointment, physiotherapy appointment or other services that benefit you, your care coordinator will discuss your options with you. We will not enrol you into any program or any additional services if you do not agree to it.

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Contact us

Please feel free to contact us if you want to speak to someone about the program in more detail.