Our care coordinators are registered nurses or allied health professionals (such as a physiotherapist or dietician) who specialise in coordinating care and assisting participants to identify and achieve their health goals. They work with participants to ensure they are at the centre of the care plan, taking time to understand their needs and unique circumstances.
All care coordinators hold current registration to practice with the Australian Health Practitioners Regulation Agency (AHPRA) or their relevant professional organisation.
Our customer care consultants help deliver the CareComplete programs through administrative support. With a strong focus on customer service, the customer care consultants interact virtually with participants to check in on their progress and provide information when required.